Visit York Tourism Awards: ‘Hospitality Hero’ Award Finalists Revealed

Finalists in the Visit York Tourism Awards ‘Hospitality Hero’ shortlist have been revealed.  

A new award to 2024 organised in partnership with the Hospitality Association York (HAY), the ‘Hospitality Hero’ award will be presented as part of the glitzy ceremony at York Racecourse on 14 March 2024. The award recognises the contributions of an individual who plays an integral role within a hospitality business, and the vital part they play within their team and in welcoming guests to the city.

The shortlist includes:

  • Hannah Mather from The Principal, York
  • Indra Peterson from Hilton York
  • Julia Betteridge from Middlethorpe Hall & Spa
  • Sean Alton from York Dungeon

Nominations were welcome from both Visit York and Hospitality Association York (HAY) members, with the application deadline being the 21st December 2023.

Sarah Loftus, Managing Director of Make It York, says: “We’re thrilled to work so closely with HAY, showcasing our incredibly strong hospitality industry and the individuals that make it such a joy with their hard work and passion. A huge congratulations to our finalists who been announced today and have demonstrated excellence in providing the ultimate welcome to visitors in the city. Our vibrant city really does have so much to offer, and our hospitality industry is one of many ways in which we are incredibly proud. We look forward to celebrating these achievements and more at the ceremony in March.”

Adam Wardale, Chair of Hospitality Association York says: “HAY are delighted to be working with Visit York to shine the spotlight on our cities Hospitality Heroes. York is a vibrant city with a strong tourism offering, and at the heart of the attractions, hotels and all visitor services are the people who make it shine. This award recognises the passion, hard work and dedication of individuals who play a vital part in welcoming visitors to York. It was fantastic to see so many nominations and it’s been truly heart-warming to read all of the amazing things the nominees are doing, not only in their own business but also in the local community. Shortlisting the finalists wasn’t an easy task, and it was even harder to pick a winner – we’re looking forward to celebrating them all at the awards in March!”

Tickets for the glittering awards ceremony event on Thursday 14th March 2024 are available from today. Book your tickets here. (Tickets cost £75 plus VAT for Visit York members, or £70 plus VAT when booking a table of 10. Tickets cost £95 plus VAT for non-members).

More information about the Visit York Tourism Awards can be found at


For more information, please contact:

About Make It York

Make It York’s purpose is to develop and promote the city and its surroundings – nationally and internationally – as a vibrant and attractive place to live, visit, study, work and do business. Its mission is to grow the economic prosperity and wider wellbeing of York and its citizens. In practice, this means delivering a range of projects and programmes based around our corporate strategic priorities. 

These are:

  • City positioning and profile-raising
  • Ensuring an exciting city centre
  • Delivering the city’s ground-breaking Cultural Strategy

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