Visitor Information Centre and Make It York to relocate to Parliament Street 

After 12 years at Museum Street, the Visitor Information Centre is set to move to a new address on Parliament Street this autumn. 

21 Parliament Street will be the new home of the Visitor Information Centre, with Make It York occupying the accompanying office space. Located in a higher footfall area, the move aims to encourage more visitors and residents to utilise the Visitor Information Centre, which has assisted over 150,000 people this year so far. Following its successful launch earlier this year, the Visit York Information pod at York Station will remain open and will extend its operating hours from November.  

The move to Parliament Street will also bring Make It York’s two city centre offices closer together, with the Shambles Market team based at Silver Street. The new Parliament Street office will also be on the doorstep of one of Make It York’s biggest events of the year, St Nicholas Fair, which celebrates its 30th Anniversary this year.  

The Visitor Information Centre and Make It York offices will run business as usual at 1 Museum Street until the move later this autumn.  

Sarah Loftus, Managing Director at Make It York, said: “This is an exciting new chapter for Make It York and our Visitor Information Centre. Our new home in Parliament Street is in a higher footfall area of the city centre, which we hope will encourage more visitors and residents to make the most of our brilliant and knowledgeable Visitor Information Centre advisors. The move this autumn will bring us closer to Shambles Market and our Silver Street office, plus we’ll be on the doorstep of our world-class events such as St Nicholas Fair and YorkLife Festival.”  

About Make It York  

Make It York is the city’s Destination Management Organisation, with the purpose to develop and promote the city and its surroundings nationally and internationally. The company’s remit covers leisure and business tourism, city centre management and Shambles Market, as well as delivering world-class festival and events and the city’s ground-breaking Culture Strategy.  

Visit York is a part of Make It York and is the leisure tourism brand. Under the brand Visit York, Make It York’s aim is to market York as a must-see world-class destination to the leisure visitor and ensure investment to develop the quality of tourism in York. 

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