Make It York: COVID-19 Update and Response to further Lockdown Measures

Following the latest Government advice and announcement of a second set of national lockdown restrictions relating to the global outbreak of COVID-19, Make It York will be implementing a number of measures to ensure the continued safety of our staff, residents, Shambles Market traders and visitors at this time and to comply with the latest advice given: 

  • The Visitor Information Centre will temporarily close from 5PM on Wednesday 4 November until further notice. An email service will still be available to customers via and the website will continue to be updated with the latest information.  We’ll also be promoting our York at Home hub featuring inspirational virtual, online and digital things we’ve got going on in York, to help people learn more about the city and virtually experience #YorkatHome, and our Food and Drink hub showcasing restaurants and venues offering takeaway orders and / or delivery.  Details on further activity will be made in the coming week.   
  • From Thursday 5 November Shambles Market will be open with traders of essential goods only until further notice.  All traders have been contacted by the team with further details and the email will continue to be monitored during this time for any queries. A member of the Markets Team will also be on site when the market is open and trading. All the latest information on Shambles Market Traders will be updated here 
  • As previously, the Make It York team continue to work remotely.  The team are contactable by email and will continue to provide support to members and businesses across the city. All enquiries regarding the business support available can be emailed through to  and any Visit York membership queries can be sent to  

Sean Bullick, Managing Director at Make It York, said:

‘We understand these new measures bring further challenges and difficulties for many businesses across all sectors, and Make It York will continue its work with partners at City of York Council and York BID to provide the necessary support and guidance throughout this period of unprecedented uncertainty. 

We will keep updating the latest guidance outlining what measures are available to support public services, people and businesses through this further period of disruption caused by COVID-19 on our website at here and on specifically for our Visit York members here.   

The Make It York team will continue to be in regular contact with our members, traders and other key stakeholders to provide ongoing updates as and when they become available.   

It is disappointing that we are moving back into implementing these tighter measures – however the safety of our staff, residents, visitors and traders is of paramount importance and it is crucial we all work together to support our local businesses so we can ensure York can build back better for the future.  We thank all our members, partners and traders in advance for their continued support and understanding once again during this challenging time.’ 


Notes to Editor 

Make It York  

Make It York’s purpose is to develop and promote the city and its surroundings – nationally and internationally – as a vibrant and attractive place to live, visit, study, work and do business.  The company’s remit covers leisure and business tourism, city centre management, festivals and events, business support and inward investment. 

One of Make It York’s strategic aims is to promote York as a brilliant place to do business, helping to support business growth and innovation across a range of business sectors, such as financial & professional services, rail and high value manufacturing and to stimulate greater inward investment. 

For further information please contact: 

Katie Parsons – Corporate Communications Manager 

Amy Goodman – Consumer Communications Manager 

Ana Ignatova – Communications Executive 

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