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Finalists Announced for the Visit York Tourism Awards 2027

Make It York is proud to announce the finalists for the Visit York Tourism Awards 2027.โ€ฏโ€ฏ 

Now in its 29th year, the Visit York Tourism Awards,โ€ฏsponsored byโ€ฏLNER, celebrate the best in tourism,โ€ฏhospitalityโ€ฏand culture.โ€ฏโ€ฏโ€ฏ 

After a thorough review of entry submissions, the panel of esteemed judges has selected the top businesses and individuals who haveโ€ฏdemonstratedโ€ฏexceptional contributions in their respective categories.โ€ฏ 

Representingโ€ฏthe best in York and theโ€ฏsurroundingโ€ฏarea, the finalists exemplify excellence and dedication in welcoming Yorkโ€™s visitors each year, which contribute over ยฃ2โ€ฏbillion to Yorkโ€™s economy.โ€ฏโ€ฏ 

New for this year, the Awards are also running an additional four categories in partnership with Visit North Yorkshire specifically for hotels, serviced accommodation and attractions in North Yorkshire.โ€ฏ 

Winners acrossโ€ฏeligible categories will be considered for shortlisting in the nationalโ€ฏVisitEnglandโ€ฏAwards for Excellence 2027. York has a proud tradition of success at theseโ€ฏnational awards, which are important in recognising national excellence for the city.  

Theโ€ฏVisit York Tourism Awards 2027โ€ฏwinnersโ€ฏwill be announced at a spectacular evening of recognition onโ€ฏ11 March 2027 at the historic York Racecourse.โ€ฏ 

Sarah Loftus, Managing Director of Make It York, said:โ€ฏโ€ฏ 

โ€œWeโ€™re delighted to celebrate the passion, commitment and creativity the finalists bring to York. The Awards are a fantastic opportunity to shine a light on those going the extra mile to create exceptional experiences for visitors and local communities. 

Our partnership with Visit North Yorkshire this year reflects our commitment to celebrating success together and championing tourism not just in the city, but right across the region.โ€ 

Visit York Tourism Awardsโ€ฏ2027โ€ฏFinalistsโ€ฏ 

Accessible and Inclusive Tourism Awardโ€ฏ(VE)โ€ฏ 

  • Grand Opera Houseย York
  • JORVIK Viking Centre 
  • The York Dungeon 

Camping, Glamping, Holidayโ€ฏParkโ€ฏand Self-Catering Accommodation of the Yearโ€ฏ(VE)โ€ฏsponsored byโ€ฏBooking.comโ€ฏ 

  • Griffon Forest Holiday Lodges 
  • The Vale of Pickering Caravan Park 
  • The Velveteen Bath House 
  • York Staycation 

Event, Festival or Cultural Experience of the Yearโ€ฏโ€ฏ 

  • Christmas at Castle Howard 
  • JORVIK Viking Festival 
  • Object Journeys at York Army Museum 
  • York Pride 

Experience of the Yearโ€ฏ(VE)โ€ฏsponsored byโ€ฏLNERโ€ฏ 

  • The Deathly Dark Tours 
  • Mountain Goat 
  • Wizard Walk of York 

Independent Business of the Yearโ€ฏโ€ฏ 

  • Sewcialising 
  • The Riverfront York 
  • The Puzzling World of Professor Kettlestring 
  • York Gin 

International Tourism Awardโ€ฏ(VE)โ€ฏsponsored byโ€ฏExpediaย Group

  • Castle Howard 
  • Hocus Pocus Tiny Hotel 

Large Hotel of the Year โ€“ North Yorkshireโ€ฏ(VE)โ€ฏin partnership with Visit North Yorkshire 

  • Grantley Hall 
  • Sandburn Hall 
  • Swinton Park Hotel 

Large Hotel of the Year โ€“ Yorkโ€ฏ(VE)โ€ฏsponsored byโ€ฏYorkshire Laundry Services 

  • The Grand, York 
  • The Milner York 
  • Moxy York 

Large Visitor Attraction of the Year โ€“ North Yorkshireโ€ฏ(VE)โ€ฏin partnership with Visit North Yorkshire 

  • Castle Howard 
  • The Forbidden Corner 
  • North Yorkshire Moors Railway 

Large Visitor Attraction of the Year โ€“ Yorkโ€ฏ(VE)โ€ฏ 

  • JORVIK Viking Centre 
  • The York Dungeon 
  • York Art Gallery 
  • York’s Chocolate Story 

New Tourism Businessโ€ฏof theโ€ฏYearโ€ฏ(VE) 

  • Staycation York Limited 
  • York Distillery – a home of York Gin 
  • York Witch Walk 

Pub of the Yearโ€ฏ(VE)โ€ฏsponsored byโ€ฏHunter Gee Holroydโ€ฏ 

  • The Drovers Arms Restaurant & Country Pub 
  • Guy Fawkes Inn 
  • The Wenlock Arms 

Retailer of the Yearโ€ฏsponsored byโ€ฏYork BIDโ€ฏ 

  • Avorium 
  • Love Cheese 
  • York Gin 

Small Serviced Accommodation Provider of the Yearโ€ฏโ€“ North Yorkshireโ€ฏ(VE)โ€ฏin partnership with Visit North Yorkshire 

  • Ashes Farm Holiday Accommodation  
  • La Rosa Hotel  
  • Yorebridge House  

Small Serviced Accommodation Provider of the Yearโ€ฏโ€“ York (VE)โ€ฏ 

  • Guy Fawkes Inn 
  • Hocus Pocus Tiny Hotel 
  • Hotel Clementine 

Small Visitor Attraction of the Year โ€“ North Yorkshireโ€ฏ(VE)โ€ฏin partnership with Visit North Yorkshire 

  • Filey Zoo 
  • Ripon Museum Trust 
  • Stump Cross Caverns 

Small Visitor Attraction of the Year โ€“ Yorkโ€ฏ(VE)โ€ฏsponsored byโ€ฏShambles Market 

  • The Deathly Dark Tour 
  • The Puzzling World of Professor Kettlestring 
  • York Army Museum 

Taste of England Awardโ€ฏ(VE)โ€ฏsponsored byโ€ฏFowlersโ€ฏof Yorkโ€ฏ 

  • Ate O’Clock 
  • The Drovers Arms Restaurant & Country Pub 
  • Yorebridge House 

Unsung Hero (VE)โ€ฏin partnership with Hospitality Association York 

  • Paul Brockbank, Grand Opera Houseย York
  • Fiona Hyde, JORVIK Viking Centre 

The Best of York Awardโ€ฏsponsored byโ€ฏYork St John Universityโ€ฏ 

  • Grand Opera House York 
  • JORVIK Viking Centre 
  • Wizard Walk of York 
  • The York Dungeon 

โ€ฏ 

More information about the Visit York Tourism Awards can be found atโ€ฏvisityork.org/awardsโ€ฏ 

โ€ฏ 

ENDโ€ฏ 

Notes to Editorsโ€ฏ 

PRESS RELEASE: 1 October 2026 

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(VE) = These categories are eligible to go forward to theโ€ฏVisitEnglandโ€ฏAwards for Excellence 2027.โ€ฏFind more details:โ€ฏhttps://www.visitbritain.org/business-advice/visitengland-awards-excellenceโ€ฏ 

Limited sponsorship opportunity available. Businesses can get in touch for further details:โ€ฏawards@makeityork.comโ€ฏโ€ฏ 

Find the Visit York Tourism Awards 2026โ€ฏwinners and finalists:โ€ฏhttps://visityork.org/itineraries/visit-york-tourism-awards-2026-winners 

Source of data: 2025 STEAM report by Global Tourism Solutions (UK) Ltd 2025. Find out more:โ€ฏhttps://www.makeityork.com/news/2026/08/yorks-economy-continues-to-grow/ 

โ€ฏ 

Finalists Announced for the Visit York Tourism Awards 2027 Read More ยป

Festive Adventures Everyday: Discover Christmas in Yorkย 

Enjoy festive experiences across York every day of the week this Christmas. 

Christmas in York is a magical time of year, with seasonal events, shopping, food and drink taking place throughout the festive season. 

York Christmas Market returns from 12 November to 21 December, opening Wednesday to Monday and closed for a weekly rest day on Tuesdays.  

While the market is closed on Tuesdays, Yorkโ€™s wider festive offer continues, with plenty of opportunities to shop, explore, eat, drink and enjoy seasonal experiences. 

From wandering the cityโ€™s historic streets and famous snickelways to browsing independent shops, there are plenty of ways to enjoy a festive day in York everyday.  

With independent shops and Shambles Market open seven days a week,ย and plenty of cosy places to stop for coffee or a bite to eat, York is the perfect setting for a festive day of Christmas shopping.ย Discover Christmas shopping in York.ย 

Warm up with a hot chocolate, enjoy lunch in a cosy cafรฉ or pub, book a festive afternoon tea or stay into the evening for dinner and drinks. Yorkโ€™s food and drink scene offers everything from seasonal menus and traditional favourites to independent restaurants, cafรฉs and bakeries, while Shambles Food Court serves a variety of street food and festive treats. Find places to eat and drink in York. 

Christmas is also a great time to discover Yorkโ€™s attractions. Explore museums and galleries, uncover stories from the cityโ€™s past, enjoy family experiences or simply take time to explore the cityโ€™s historic streets. The Visit York Pass offers admission to more than 35 attractions, helping to make the most of your time in the city and beyond. Explore things to do in York. 

Yorkโ€™s Christmas calendar is packed with seasonal events and experiences for all ages, from Christmas shows, pantomimes and concerts to family activities and opportunities to meet Santa. Explore Christmas events in York. 

For those looking to make the most of their visit, an overnight stay offers more time to explore at a relaxed pace. Choose from city-centre hotels, characterful guest houses and self-catering accommodation across York and the surrounding area. Find accommodation in York. 

Visitors can also call into the Visit York Visitor Information Centre & Gift Shop at 28 Back Swinegate for maps, guides and recommendations, as well as York-themed gifts and souvenirs. 

Whether visiting for Christmas shopping, a family day out, festive food and drink, a seasonal event or a few nights away, explore Christmas in York: visityork.org/christmas 

ENDS 

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Useful links: 

Christmas Experiences and Things To Do in York:ย 

  • Christmas at York Castle Museum, 14 November 2026 to 3 January 2027: York Castle Museum transforms for the festive season, inviting visitors to journey through Christmases past with traditional decorations, festive atmosphere and historic streets brought to life.
  • Yorkโ€™s Santa Cruise Experience, 21 November to 31 December 2026: City Cruises York brings Christmas to the River Ouse with a festive family cruise featuring Santa, his elves and a North Pole grotto on board.
  • Christmas On The Water!, 21 November to 31 December 2026: Also from City Cruises York, this seasonal sightseeing experience offers a different perspective on the city from the River Ouse.
  • Santaโ€™s Christmas Tour, Christmas Family Masterclass, Adults Christmas Masterclass and Tour & Christmas Truffle Rolling, 28 November to 23 December 2026: Yorkโ€™s Chocolate Story hosts a range of hands-on festive experiences, giving visitors the chance to make seasonal chocolate creations, meet Santa and discover more about Yorkโ€™s chocolate heritage.
  • Christmas Tree Festival, 28 November 2026 to 5 January 2027: York Minsterโ€™s popular festival fills the Nave, Chapter House and Lady Chapel with around 100 individually decorated Christmas trees.
  • Christmas Carol Concerts, 3 to 4 December 2026: The Choir of York Minster performs traditional Christmas music and festive readings in the spectacular surroundings of York Minster.
  • The Nutcracker, 5 December 2026: York Minster brings Tchaikovskyโ€™s festive favourite to life in the Nave with music, storytelling and puppetry for all the family.
  • The Further Adventures of Peter Pan: The Return of Captain Hook, 5 December 2026 to 3 January 2027: Grand Opera House York welcomes a family pantomime packed with comedy, music, flying scenes and festive fun.
  • A Winter Union, 12 December 2026: The National Centre for Early Music welcomes five leading folk musicians for a seasonal concert celebrating winter music and festive traditions.
  • Grimethorpe Colliery Band Christmas Concert, 12 December 2026: York Minster hosts the internationally renowned brass band for an evening of festive favourites.
  • Sankta Lucia: Festival of Light, 14 December 2026: York Minster presents an atmospheric candlelit procession and carol service inspired by the traditional Swedish Lucia celebration.
  • Fairytale at York Minster: Christmas Hits by Candlelight, 16 December 2026: Alistair Griffin and the Ebor Quartet perform well-known festive favourites in the candlelit surroundings of York Minster.
  • Awake Arise, 18 December 2026: The National Centre for Early Music hosts five acclaimed English folk artists for an evening exploring winter traditions through contemporary and traditional seasonal music.
  • Chapter House Choir: Carols by Candlelight, 19 December 2026: York Minster welcomes the Chapter House Choir and Youth Choir for an atmospheric evening of festive music.
  • Nine Lessons and Carols, 23 and 24 December 2026: York Minsterโ€™s traditional Christmas services combine readings, music from the Choir of York Minster and well-loved carols.
  • Festive Afternoon Tea, 13 November 2026 to 1 January 2027: Middletons Hotel serves a seasonal afternoon tea featuring festive sandwiches, savouries and sweet treats.

Festive Adventures Everyday: Discover Christmas in Yorkย  Read More ยป

York city centre andย Shambles Marketย set for aย summer ofย familyย fun,ย foodย andย festivalย atmosphereย 

Seaside-themed activities, Yorkshire celebrations and live performances will bring extra energy to the city centre this summer. 

You can experience a packed programme of summer events in York, as the city comes alive with family entertainment, locally produced food and drink, live performances and outdoor experiences across the city centre and Shambles Market. 

From 30 July to 2 August, Parliament Street will transform into a vibrant seaside-inspired destination, bringing coastal charm to the heart of York with four days of free and family-friendly activities. 

Theย Seaside Fun Zoneย will feature a pop-up sandpit, classic fairground ridesย and themed selfie spots, creating a lively atmosphere for families during the summer holidays. Younger visitors will alsoย have the opportunity toย climb aboard a realย farmย tractor and take part in craft activities.ย 

The celebrations continue throughout the city, with visitors encouraged to discover hidden corners of the historic Shambles Market through the self-guided Seagull Trail. Trail leaflets will be available from the Visit York Visitor Information Centre, as well as a special sticker upon completion.  

The friendly and knowledgeable team can help you with top tips for enjoying your summer in York, as well as finding locally made gifts and souvenirs, as well as attraction and travel tickets, guides and maps.   

You can also grab a Visit York Pass, offering exclusive access to over 35 attractions and extra offers, saving you time and money.  

Shambles Market will be open as usual every day, 9am-5pm, offering a delightful variety of choices of independent shopping from exquisite gifts and stylish accessories to fresh flowers and artisan crafts from local traders. 

Nestled within the market, the Shambles Food Court is the place to be for the best street food delights catering to a wide range of global tastes. Plus, itโ€™s a dog-friendly spot to relax at the picnic bench area. 

Don’t miss a special evening market showcasing Yorkshire-made products. Taking place on 29 July from 7.30pm to 10pm, the Makers Market will transform Shambles Market into a vibrant, welcoming destination, offering a family-friendly twilight shopping experience in the heart of the city. 

Yorkshire Day will also take centre stage with a specially curated artisan Yorkshire Day Market, from 30 July to 2 August, showcasing handcrafted goods, locally made products and food from some of the regionโ€™s finest independent producers.  

The brand-new The Tempest Play Area, brought to you by York BID, is a dynamic, family-friendly immersive lava-themed play experience packed with interactive fun. It features themed obstacle challenges and balance-based equipment including wobble boards and clatter bridges. The play area invites children to climb, balance, jump and explore their way through the course. A variety of engaging games and activities are designed to keep children active, entertained and fully immersed, encouraging movement, problem-solving and playful exploration throughout. With interactive activities and lava-themed challenges throughout, families can test their agility, problem-solving and adventure skills in an exciting city-centre play experience. 

Adding to the summer atmosphere, THORโ€™S returns to Parliament Street, until 6 September, with a refreshed look, new food and drink offerings and a programme of community-focused events throughout the season. The popular venue will also return to The Milner York gardens, until 5 September, with a new line-up of outdoor summer events. 

Not to be missed is the brand-new, free art trail, The Watchers of York, inspired by York Minsterโ€™s carved stone figures. Running until 31 August, pick up the trail map from the Visit York Visitor Information Centre and explore the city in search of these unique new sculptures. 

The city centreโ€™s summer activities complement Visit Yorkโ€™s wider seasonal offer, with things to do from sunrise to sunset – including world-class attractions, riverside walks, alfresco dining, independent shopping and outdoor experiences across the city. 

With so much to see and do, head to visityork.org/summer for a full list of events and to plan your summer days, in addition to picking up the new summer guide. 

END


PRESS RELEASE: 6 July 2026

Notes to editors

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About Make It York – Make It Yorkโ€™s purpose is to develop and promote the city and its surroundings, nationally and internationally, as a vibrant and attractive place to live, visit, study, work and do business. Its mission is to grow the economic prosperity and wider wellbeing of York and its citizens. In practice, this means delivering a range of projects and programmes based around our corporate strategic priorities. These are, city positioning and profile-raising, ensuring an exciting city centre, and delivering the cityโ€™s ground-breaking cultural strategy.

About Visit York– Visit York is a part of Make It York and is the leisure tourism brand. Under the brand Visit York, Make It Yorkโ€™s aim is to market York as a must-see world-class destination to the leisure and business visitor and ensure investment to develop the quality of tourism in York. Activity covers all aspects of tourism marketing and PR, including market intelligence, as well as providing business support through the membership programme. Visit York operate the Visit York Pass, Yorkโ€™s city-sightseeing card, and run the Visitor Information Centre.

York city centre andย Shambles Marketย set for aย summer ofย familyย fun,ย foodย andย festivalย atmosphereย  Read More ยป

PHOTO STORY:ย The Watchers of Yorkย have arrived to take guardianship over the city

Yorkโ€™s new sculpture trail has launched today, bringing 12 striking sculptures to the city streets in a celebration of heritage, creativity and community. 

Produced by Make It York in collaboration with York Minster,ย The Watchers of Yorkย is inspired by the carved grotesques high above York Minster.ย 

The Watchers are protective characters connected to different parts of Yorkโ€™s story. Each has its own personality and purpose, reflected in the location it calls home. Some watch over the rivers, others guard green spaces and gateways, while several keep an eye on the cityโ€™s historic streets. 

Each sculpture is individually designed and painted by a diverse mix of established artists, charities and art students. Each inspired by a different facet of the cityโ€™s rich history, character and cultural identity to bring the character to life. 

The trail launched today, 29 June, and will run until 31 August 2026, inviting residents and visitors to discover York through the eyes of its newest guardians. 

Plan your adventure  

Free trail maps are available to pick up from the Visit York Visitor Information Centre.  

Meet the Watchers, their guardianship, discover the artists and creators behind the sculptures, and follow the latest trail updates at: visityork.org/watchers-trail 

Follow and share your photos and experiences online by tagging @VisitYork 

END 

PRESS RELEASE: 29 June 2026 

NOTES TO EDITORS 

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About Make It York – Make It Yorkโ€™s purpose is to develop and promote the city and its surroundings, nationally and internationally, as a vibrant and attractive place to live, visit, study, work and do business. Its mission is to grow the economic prosperity and wider wellbeing of York and its citizens. In practice, this means delivering a range of projects and programmes based around our corporate strategic priorities. These are, city positioning and profile-raising, ensuring an exciting city centre, and delivering the cityโ€™s ground-breaking cultural strategy. 

About Visit York – Visit York is a part of Make It York and is the leisure tourism brand. Under the brand Visit York, Make It Yorkโ€™s aim is to market York as a must-see world-class destination to the leisure and business visitor and ensure investment to develop the quality of tourism in York. Activity covers all aspects of tourism marketing and PR, including market intelligence, as well as providing business support through the membership programme. Visit York operate the Visit York Pass, Yorkโ€™s city-sightseeing card, and run the Visitor Information Centre.  

About York Minster – York Minster was built for the glory of God and this is reflected in every aspect of this ancient building, from the exquisite, handcrafted stone through to the unrivalled collection of medieval stained glass. York Minster remains a thriving church and everyone is invited to join the daily services, including choral Evensong sung Tuesday to Sunday during term time by the Choir of York Minster, visit to pray or light a candle or simply spend time absorbing the atmosphere of the cathedral. 

PHOTO STORY:ย The Watchers of Yorkย have arrived to take guardianship over the city Read More ยป

Yorkshireโ€™s artisan makers and young traders to take centre stage at Yorkโ€™s Shambles Market

Shambles Market will host a special evening Makers Market, bringing together around 30 local craft and artisan traders showcasing the very best of local and Yorkshire-made products.

The event will complement the market’s existing Shambles Food Court traders, creating a vibrant and welcoming, family-friendly evening destination in the heart of the city on 29 July from 7:30pm to 10pm.

Organised by Make It York, the twilight event supports York’s Purple Flag status by promoting a safe, diverse and attractive evening economy.

Historic Shambles Market

For over 60 years, the award-winning Shambles Market has been offering a delightful variety of choice from local traders.

Open seven days a week, thereโ€™s always something different to discover every day โ€“ from exquisite quality gifts and fresh flowers to artisan crafts and stylish accessories. Moreover, the vibrant Shambles Food Court is not to missed, the place where you can savour a delectable array of street food delights and relax in the picnic seating area.

Young Traders Market

Alongside the Makers Market, aspiring entrepreneurs will compete in the National Market Traders Federationโ€™s (NMTF) Young Traders Market competition.

Up to 12 young traders aged between 16 and 30 will take part, competing for the opportunity to progress to the 2026 regional final. The competition forms part of the NMTF Young Traders Market programme, a national initiative designed to encourage and discover the next generation of market traders and business owners.

The Young Traders Market provides an opportunity for young entrepreneurs to test new business ideas, gain valuable trading experience and engage directly with customers in a real market environment.

The NMTF, founded in 1899, is the UK’s only national trade association representing market and street traders, events retailers and mobile caterers.

Applications open

Make It York are accepting applications for traders to be part of the markets, which can be made online via Make It York by 30 June.

Plan your visit

Come along, support local businesses, discover unique Yorkshire products and meet the emerging entrepreneurs shaping the future of Britain’s markets.

Plan your visit at visityork.org

END


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PRESS RELEASE: 24 June

For more information on the topics, visit:

About Make It York – Make It Yorkโ€™s purpose is to develop and promote the city and its surroundings, nationally and internationally, as a vibrant and attractive place to live, visit, study, work and do business. Its mission is to grow the economic prosperity and wider wellbeing of York and its citizens. In practice, this means delivering a range of projects and programmes based around our corporate strategic priorities. These are, city positioning and profile-raising, ensuring an exciting city centre, and delivering the cityโ€™s ground-breaking cultural strategy.

About Visit York– Visit York is a part of Make It York and is the leisure tourism brand. Under the brand Visit York, Make It Yorkโ€™s aim is to market York as a must-see world-class destination to the leisure and business visitor and ensure investment to develop the quality of tourism in York. Activity covers all aspects of tourism marketing and PR, including market intelligence, as well as providing business support through the membership programme. Visit York operate the Visit York Pass, Yorkโ€™s city-sightseeing card, and run the Visitor Information Centre.

Yorkshireโ€™s artisan makers and young traders to take centre stage at Yorkโ€™s Shambles Market Read More ยป

National triumph for Visit York Tourism Award winners atย VisitEnglandย Awards for Excellence

Visit York Tourism Award winners have achieved national recognition at the prestigious VisitEngland Awards for Excellence, following their success earlier this year at the Visit York Tourism Awards. 

The annual awards celebrate the very best of Englandโ€™s tourism industry, recognising businesses that demonstrate excellence in quality, innovation, customer service and visitor experience. 

MonkBridge House wins the Gold Award for B&B and Guest House of the Year.  

MonkBridge House is an independent family-run guest house overlooking the River Foss, located within a short distance of York city centre. It’s known for its warm hospitality and commitment to sustainable tourism. 

Paul Hemsley owner of MonkBridge House said: 

โ€œWe were delighted to be shortlisted for VisitEnglandโ€™s national award. We gave up corporate life in London six years ago to take over our business in York, and itโ€™s the best move we could have made. York is one of the finest, most welcoming and historic cities in the UK and close to both the Dales, Moors national parks and the coast.  

We are blessed with fantastic local produce to make breakfast and it is a delight to welcome new and returning guests from around the world.  When refurbishing the property, we have embraced a green approach but in everything we do, our focus is on giving our guests the best possible experience.โ€ 

As well as its win for Small Serviced Accommodation Provider of the Year at the Visit York Tourism Awards, it also won the Regenerative Tourism Award. This latest accolade follows previous national success at the VisitEngland Awards for Excellence in 2024, when the business won the silver award for B&B and Guest House of the Year. 

The Wizard Walk of York wins the Silver Award for Experience of the Year.  

The Wizard Walk of York combines magic, comedy and Yorkโ€™s rich history, the family-friendly walking tour has become one of the city’s most popular visitor experiences for families. 

It has added another national accolade to its growing list of achievements, having now achieved success at the VisitEngland Awards for Excellence for three consecutive years. 

Owner Daniel Wood aka Phoenix the Red said:  

โ€œWe are simply spellbound to be VisitEngland finalists once again. Weโ€™re a small family business with big ideas, and love bringing magic, wonder and laughter to the streets of our enchanting city.  

The Wizard Walk welcomes wand-erers from all over the world, and we specialise in creating unforgettable family memories on a unique walking tour like no other. The world needs more magic, and thatโ€™s exactly what we offer and deliver!โ€ 

In addition to winning Experience of the Year, the walking tour also won the Independent Business of the Year at the Visit York Tourism Awards, as well as being named a finalist in two further categories. 

Castle Howard wins the Silver Award for International Tourism Award. 

Castle Howard is one of Britainโ€™s most celebrated historic houses and gardens, situated just outside York in the Howardian Hills National Landscape in North Yorkshire.  

Abbigail Ollive, Visitor Attraction Director at Castle Howard said: 

โ€œWe are incredibly proud to be recognised at the VisitEngland Awards and to be named alongside some of the UKโ€™s leading visitor attractions. A genuine Yorkshire welcome is central to the Castle Howard experience, and we place great importance on ensuring our international visitors feel valued from the moment they arrive.  

Through initiatives ranging from cultural awareness training and bespoke guided tours to travel-inclusive ticket packages and tailored visitor services, our team is committed to delivering an outstanding and memorable experience for guests from across the globe.โ€  

Alongside its International Tourism Award win at the Visit York Tourism Awards, its popular Christmas at Castle Howard won Event, Festival or Cultural Experience of the Year (a joint win with York Proms). The attraction was also highly commended in the Large Visitor Attraction of the Year category. 

Sarah Loftus, Managing Director at Make It York, said:   

โ€œCongratulations to all three businesses on this fantastic national recognition! Weโ€™re delighted to celebrate with these members whose passion and commitment help make York such a vibrant and welcoming destination.  

Their success reflects the exceptional quality that continues to strengthen Yorkโ€™s reputation as a world-class destination and and reinforces our cityโ€™s standing on the national and international stage.” 

Celebrating excellence in York’s visitor economy 

The VisitEngland Awards for Excellence ceremony took place on 3 June at Aerospace Bristol.  

Eligible winners across 12 of the 17 categories from the Visit York Tourism Awards 2026 are automatically put forward for the VisitEngland Awards for Excellence 2026 for recognition on a national stage. 

Now in their 36th year, the event brought together finalists from 21 local and regional competitions, all competing for Gold, Silver and Bronze awards across 16 core categories. These span the breadth of the visitor economy, from accommodation and attractions to accessibility and innovation, alongside special recognitions such as the Travel Content Award and Tourism Superstar Award. 

Delivered as part of Visit Yorkโ€™s ongoing commitment to championing excellence across the cityโ€™s tourism sector, the Visit York Tourism Awards play a vital role in elevating local businesses to the national stage. By supporting and showcasing Yorkโ€™s leading visitor experiences, the awards programme helps strengthen the cityโ€™s reputation as a high-quality, world-class destination. 

This national recognition for Yorkโ€™s businesses not only celebrates individual achievement but also reinforces the strength and diversity of the cityโ€™s wider visitor economy. 

Further details on the Visit York Tourism Awards 2027, sponsored by LNER, including application dates and entry information, will be announced shortly. 

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National triumph for Visit York Tourism Award winners atย VisitEnglandย Awards for Excellence Read More ยป

Makeย Itย York celebrates a standout season of winter eventsย supporting Yorkโ€™s year-round economyย ย 

Make It York has delivered a highly successful programme of winter events, generating strong visitor engagement, supporting local businesses and reinforcing Yorkโ€™s position as a vibrant, year-round destination.  

From festive celebrations to family-friendly attractions, the cityโ€™s winter calendar has attracted residents and visitors, creating memorable experiences and showcasing everything that makes York special. 

Across winter 2025โ€“26, Make It Yorkโ€™s events programme played a key role in supporting the local economy. By driving significant footfall during the traditionally quieter season, boosting independent businesses and regional traders, and encouraging both day visits and overnight stays, the events helped sustain economic activity while strengthening community participation. Collectively, these initiatives have reinforced Yorkโ€™s reputation as a leading cultural destination and highlighted the cityโ€™s appeal throughout the year. 

York Ice Trail โ€“ thousands enjoy an enchanted weekend 

Yorkโ€™s streets were transformed on 7โ€“8 February as the York Ice Trail 2026 brought the โ€œEnchanted Cityโ€ theme to life with 36 mythical ice sculptures, interactive installations and family-friendly activities across the city centre. 

Curated by Make It York in partnership with local businesses and created by Icebox, the UK and Europeโ€™s leading ice sculpture specialist, each sculpture was sponsored by a York-based organisation, demonstrating strong local backing for the much-loved event.  

New for 2026, the Ice Village introduced a vibrant marketplace of handcrafted gifts, artisan products and seasonal treats, enhancing dwell time and visitor experience.  

The event recorded over 63,770 footfall counts across Micklegate and Parliament Street during the weekend. Despite overall city centre footfall being 26% lower than 2025, visitor satisfaction remained exceptionally high, highlighting the enduring popularity of the event. 

An impressive 94% of visitors said they were satisfied with their overall experience, with 97% stating they would attend again. The event achieved an average rating of 4.5 out of 5 from 272 surveyed attendees  

The majority of visitors (82%) travelled to York on a day trip, while 18% stayed overnight, demonstrating the eventโ€™s continued ability to drive both day visits and extended stays  

Feedback from traders, sponsors and volunteers reflected the strong atmosphere across the city, with many reporting positive engagement, strong takings for the time of year, and valuable future business opportunities.  

Visitors described the sculptures as โ€œbrilliantโ€, โ€œbeautifulโ€ and โ€œa fabulous family day outโ€, with many returning for multiple years and calling for the event to continue. 

The York Ice Trail plays a vital role in driving footfall, supporting local businesses during the winter season and reinforcing Yorkโ€™s reputation as a vibrant year-round destination. 

York Residentsโ€™ Festival โ€“ delivering record engagement 

Held on 31 January and 1 February, York Residentsโ€™ Festival recorded its most successful year to date, with 86 exclusive offers available โ€“ a 23% increase on 2025. 

Organised by Make It York, the festival provides residents with free entry, special experiences and exclusive offers across attractions, venues and businesses city-wide and beyond.  

This year saw 86 offers available to residents, up from 70 in 2025, representing a 23% increase and demonstrating growing confidence from businesses and attractions taking part. The expanded programme also provided residents with a wider choice of ways to explore and enjoy the city.  

There was a strong take-up of pre-booked tickets for a second consecutive year, resulting in a significant growth in online engagement and an 8.6% increase in click-throughs from Visit York to partner websites. 

Positive partner feedback highlighted high awareness and increased local footfall, reporting strong January trading, increased family participation and high levels of engagement driven by festival publicity. 

York Christmas Market โ€“ celebrates Yorkshire traders 

Yorkโ€™s award-winning Christmas Market in 2025 proudly welcomed residents and visitors from 13 November to 21 December for another successful festive season, transforming the city centre into a vibrant winter destination. 

The market continues to play a significant role in supporting regional traders, strengthening Yorkโ€™s winter economy and attracting both residents and visitors.  

The market showcased seasonal food and drink, handcrafted gifts and artisan products from across the region, as Make It York continues to champion Yorkshire’s producers and makers. The 2025 market featured a blend of new traders alongside much-loved returning favourites. An impressive 85% of all traders were based within the Yorkshire region, with every food trader (100%) proudly representing Yorkshire produce and culinary talent. 

Make It Yorkโ€™s commitment in ensuring the Christmas Marketโ€™s inclusivity and accessibility included the daily Quiet Time sessions to support a more sensory-friendly experience, and the continued partnership with St Sampsonโ€™s Centre and City of York Council, for a Quiet Oasis which provided a calm, accessible and welcoming space for all visitors to relax. 

Environmental sustainability remains a key priority for all Make It York events. Visitors were encouraged to use public transport as the most convenient way to access the city centre, including York Park & Ride services, journey planning through i-Travel York, and secure cycle storage provided in collaboration with York Cycle Campaign. 

Sarah Loftus, Managing Director of Make It York, said: 

โ€œThank you to everyone who joined us across this yearโ€™s winter events programme. From the continued success of York Ice Trail to the growing impact of York Residentsโ€™ Festival and another outstanding York Christmas Market, itโ€™s been fantastic to see such strong support from both residents and visitors. The growth in participation and engagement shows just how much people value the opportunity to explore and celebrate the city they call home.  

We are incredibly grateful to our partners, sponsors and traders whose support makes these events possible, and we are proud to champion Yorkshire businesses while continuing to strengthen accessibility, inclusivity and sustainability across everything we deliver. Weโ€™re already looking forward to welcoming everyone back!โ€ 

Further information about upcoming events can be found at visityork.org 

END 


PRESS RELEASE:ย 12ย March 2026ย 

NOTES TO EDITORS 

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About Make It York  

Make It Yorkโ€™s purpose is to develop and promote the city and its surroundings โ€“ nationally and internationally โ€“ as a vibrant and attractive place to live, visit, study, work and do business. Its mission is to grow the economic prosperity and wider wellbeing of York and its citizens. In practice, this means delivering a range of projects and programmes based around our corporate strategic priorities. These are: City positioning and profile-raising; Ensuring an exciting city centre; Delivering the cityโ€™s ground-breaking Cultural Strategy. MakeItYork.com 

About Visit York 

Visit York is a part of Make It York and is the leisure tourism brand. Under the brand Visit York, Make It Yorkโ€™s aim is to market York as a must-see world-class destination to the leisure and business visitor and ensure investment to develop the quality of tourism in York. Activity covers all aspects of tourism marketing and PR, including market intelligence, as well as providing business support through the membership programme. Visit York operate the Visit York Pass, Yorkโ€™s city-sightseeing card, and run the Visitor Information Centre. VisitYork.org 

Makeย Itย York celebrates a standout season of winter eventsย supporting Yorkโ€™s year-round economyย ย  Read More ยป

What’s on in York – The Chocolate City – this Easter half-term break

Celebrate Yorkโ€™s proud status as โ€œThe Chocolate Cityโ€, a city built on centuries of confectionery innovation.

This spring, Visit York highlights a range of events and experiences for all ages, showcasing the city as a go-to destination for indulgence, creativity and family fun.

From global brands like Terryโ€™s Chocolate Orange and Rowntreeโ€™s KitKat to todayโ€™s artisan chocolatiers, Yorkโ€™s sweet heritage continues to shape its vibrant food and drink scene with chocolate-themed events and seasonal activities making it an easy choice for the Easter break.

Building on its world-renowned chocolate legacy, you can explore the city through a chocolate-themed trail through Yorkโ€™s historic streets, taking part in hands-on workshops led by expert chocolatiers, and enjoying seasonal menus and sweet treats inspired by Yorkโ€™s confectionery past and present.

Discover more from the attractions, makers, artisans and guides that love sharing York’s passion for chocolate with these chocolate activities and events in York:

  • Unwrap the cityโ€™s history of chocolate at York’s Chocolate Story with a journey through the fascinating world of chocolate with interactive exhibits, delicious tastings, and the chance to make your own chocolate.
  • Chocolate lovers, budding chocolatiers and chocolate makers, join for a Chocolate Workshop, Masterclass or Indulgence at York Cocoa Works. Plus, the cafรฉ has a range of hand-crafted chocolate drinks, cakes and treats.
  • Indulge in a delightful chocolate-themed afternoon tea inspired by Yorkโ€™s rich history at The Milner York.
  • Follow your sweet tooth and take a mouth-watering wander through the city with the York Chocolate Trail and discover the history behind Yorkโ€™s chocolate foundation with this free, self-guided trail.
  • Take a break and fuel on delicious street food in a setting steeped in historical charm at the Shambles Food Court.
  • Find exquisite quality gifts to artisan crafts and fresh produce and flowers at the Shambles Market.
  • Enjoy an Easter Brunch at Carlton Towers, set in the opulent staterooms overlooking 250 acres of Yorkshire parkland, 6 April.
  • York Restaurant Week, brought to you by York BID, returns until 22 March, giving diners two weeks to enjoy exclusive offers across the city.

For expert advice, attraction and travel tickets, guides, maps, locally produced sweet treats and souvenirs, head to the Visit York Visitor Information Centre and Gift Shop (21 Parliament Street).

Book your trip with TransPennine Express and travel to York sustainably with ease.  

There are plenty more options of chocolate experiences, restaurants with delicious desserts, cafes, patisseries and chocolate-themed tours. Plus, the cityโ€™s official sightseeing pass, Visit York Pass, gives you entry to 35+ attractions in York and beyond, as well as extra offers.

With so much to do and see, why not extend your trip with a nightโ€™s stay at The Milner York, a Victorian showstopper always offering a warm Yorkshire welcome.  

Keep up to date with whatโ€™s on and chocolate-themed activities and events in York at: visityork.org/chocolate

END


NOTES TO EDITORS

Press Release: 10 March 2026

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What’s on in York – The Chocolate City – this Easter half-term break Read More ยป

York celebrates The Chocolate Cityย withย sweet experiences this half-term and Easterย 

York invites you to celebrate the cityโ€™s proud acknowledgment as the โ€œhome of chocolateโ€, showcasing its rich confectionery heritage. 

Visit York will be highlighting the cityโ€™s array of events and experiences perfect for everyone โ€“ making it the must-visit city for indulgence, creativity and family-friendly fun this spring. 

York has been entertaining and sharing sweet treats with visitors for centuries, creating brands and timeless classic confectionery that made global names from the likes of Terry’s and the Chocolate Orange and Rowntree’s and KitKat. 

Its rivers brought in the vital ingredients, while the railways transported the final products at speed around the country and the artisans became industrial pioneers. 

Today, this sweet legacy continues with treats ranging from cakes and fudge still produced in the city, with chocolate remaining a vital part of Yorkโ€™s past, present and future. 

Local artisan chocolatiers and independent businesses play a central role with in-store experiences that celebrate Yorkโ€™s thriving food and drink scene. Family-friendly itineraries bring together chocolate-themed events, must-see attractions and seasonal activities, making it easy to plan a complete February half-term and Easter trip.  

Indulge further at the immersive York’s Chocolate Story, narrating the captivating history of chocolate with interactive exhibits, delicious tasters along the way and making your own chocolate bar. 

No York adventure is truly fulfilled without savouring delights from the city’s premier chocolatiers, including York Cocoa Works, where you can not only taste but also craft your own chocolate bar using rare and flavourful cocoa beans sourced from farms and communities around the world. 

Follow your sweet tooth and take a mouth-watering wander through the city and discover the history behind Yorkโ€™s chocolate foundation with the York Chocolate Trail. 

For delicious street food and bites head to the Shambles Food Court nestled in the Shambles Market within a setting steeped in historical charm. Youโ€™ll find a haven full of gastronomic delights including crepes, brownies and hot chocolate, as well as artisan crafts and stylish gifts available every day of the week. 

Did you know? When the wind is blowing in the right direction, you can smell the lingering aroma of chocolate being made across the city – giving it the name โ€œThe Chocolate Cityโ€! 

Where to stay 

With so much to do, youโ€™re sure to want to stay longer in the city, and The Milner York is Yorkโ€™s grandest welcome since 1878, a Victorian showstopper always offering a warm Yorkshire welcome. Don’t miss to try their chocolate desserts and delicious Chocolate Afternoon Tea inspired by the city’s rich history. 

Travelling in and around York 

Public transport remains the easiest and most convenient way to reach the city centre with York’s chocolate attractions just a short distance away. York Railway Station serves as a major transport hub, with regular services with TransPennine Express, from cities across the north of England and Scotland including Liverpool, Manchester, Leeds, Scarborough, Middlesbrough, Durham, Newcastle and Edinburgh. 

Frequent bus services also bring visitors straight into the heart of the city, travelling in and out of the city couldnโ€™t be simpler. You can plan ahead by checking i-Travel York for up-to-date travel information.  

If you do drive, using the York Park & Ride service is the best way to travel by car. With six convenient sites located around the city, you can relax on board zero-emission buses and let someone else do the driving into the heart of York. 

Find more to do 

For in-person ideas, head to the Visit York Visitor Information Centre, at 21 Parliament Street, where the friendly and knowledgeable team can guide your itinerary. As well as expert advice, it’s the place to pick up attraction and travel tickets, guides and maps. You’ll also find locally made sweet treats and souvenirs. 

It’s also the place to pick up your Visit York Pass, the cityโ€™s official sightseeing pass, giving you entry to 35+ attractions in York and beyond, as well as extra offers!  

With a programme of events and indulgent experiences, youโ€™re sure to find something for those perfect memorable day trips and short breaks in the city. 

Plan a sweet trip and explore whatโ€™s on by visiting the dedicated โ€œThis is York: The Chocolate Cityโ€ hub on the Visit York website, which brings together event listings, itineraries and inspiration all in one place. 

END 


PRESS RELEASE: 16 February 2026 

NOTES TO EDITORS 

Download images 

York celebrates The Chocolate Cityย withย sweet experiences this half-term and Easterย  Read More ยป

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