We know it’s a challenge running a business and it’s very typical to hear business owners/managers saying:
– I am frustrated as my team do not deliver to the standards we set
– I am concerned as we need to retain and gain more customers
– I am anxious as we need to make more money, but we are failing to convert a good business enquiry, and/or we are failing to increase the average transaction spend
We love working with local businesses to help them to motivate the team, gain a real understanding of what customers see, feel and hear, and put in place a plan to embed positive behaviours in people, deliver a great customer experience and sell more.
We specialise in helping food businesses comply with their legal requirements, through audits and training, providing a tailored service to match our clients’ needs. Both graduates with over 20 years of commercial and managerial experience in the food industry and local authority enforcement, we provide an honest, no-nonsense and cost effective approach to safety.